Do your research before buying products based on social media ads! Before making an online purchase, BBB of the Tri-Counties recommends you google the website’s name followed by the words reviews, complaints, or scams. Here are some of the common problems and scams being reported to the BBB. 1.) Products that claim to support charities but really don’t. (Sometimes it’s from a nonexistant business and your merchandise won’t be delivered.) 2.) So-called free trial offers, often with celebrity endorsements–which charge your card a hefty fee every month. 3.) Counterfeit merchandiese and 4.) poor customer service with no way to contact the business. To report a scam, visit BBB Scam Tracker.